What Our Dealers Are Saying...
“The Next Up has made each of my sales representatives accounatable to all opportunities, appointments, test drives, write ups and closing ratios. All my representatives are in agreement regarding the fair and equitable distribution of showroom opportunities. The simplicity of the program for each user further enhances the utilization. Automated reports are simple to read and review with sales representatives for results and additional opportunities.
Thanks for your support during and after the installation. “
Michael McHenry - Benzel Busch Mercedes Benz - NJ
“You have made me a believer!
I had never thought that an up system could ever work efficiently, and The Next Up has changed my thinking. Not only have you changed my thinking. Not only have you changed my thinking, but after many initial protests from the sales people, they all universally embrace it on a daily basis. Because The Next Up system streamlines the day for the sales people, they are more productive and we never hear a page for an "available sales person." The Next Up has become part of the culture here. “
Michael O'Connell - Lexus of Watertown - MA
“The Next Up is the perfect solution to the floor traffic management nightmare! It demonstrates equality as well as accountability. The Next Up produces numerous beneficial reports, ranging from personnel to dealership performance. Training and installation is seamless, and your staff will instantly appreciate the advantages! The Next Up teams are engaged, informative, and innovative to assist us whenever needed! “
Nick Toomey - Rallye Lexus & Rallye BMW - NY
“Simply put, The Next Up has improved our bottom-line. The beauty is the simplicity of the overall system from the technology, process implementation, install and follow-up support. THe team has been extremely helpful in managing our road to improvement. We truly have benefitted as a result of using The Next Up and will continue to harness the power of the system and make continuous improvements we simply would not have known aout without it“
Andy Noye - MBZ of Laguna Niguel & Foothill Ranch - FL
“As a CPA in my former profession, my goal is to always have 100% accountability in everything that happens in my dealership. The Next Up system has enabled our store in achieving 100% accountability for not only the floor traffic that enters into our dealership, but total accountability of all my sales associates as well. “
Ignazio Iacono, CPA - Lexus of Manhattan - NY
“As a client of The Next Up for years, I can say that it is best low cost way of monitoring my traffic. “
Jeff Voechting - Freeway Honda - CA
“I've been doing business with The Next Up since back in 2007...The Next Up is a must have in your dealership if you truly want to track what is happening on your lot...it is the easiest answer to finding extra sales! “
Clayton Kong - Mazda of Puente Hills - CA
“Love it, Love it, Love it!
It's the best tool I've seen, as long as I've been in the business. I've been in the business since 1978. I love this tool! “
Peter Sercia - Victory Toyota/Lexus of Monterey Peninsula - CA
“I love this thing! “
James B Bryan IV - Lexus of Orlando - FL
“Just wanted to drop a note of gratitude and praise for coming in with the new system, The Next Up. It's fair, efficient and again FAIR “
Naledi Sesinyi - Mercedes Benz of Chicago - IL
“The Next Up system helps our dealership be more productive. Our salespeople don’t have to wait in line for a customer anymore. They can now work more efficiently, with customers on the service drive, making phone calls, sending emails and letters. We were also able to fix all the distractions and confusion the salespeople were having with the old style paper list. The Next Up system is a great tool and investment for our store. “
Brad Mugg - Norm Reeves Honda - CA
“We installed The Next Up at our dealership in January 2007. We were the 16th largest Lexus dealer in the US. With The Next Up, we finished 2007 as the 9th largest Lexus dealer in the US. It has allowed our sales staff to become more efficient with their time while making them more accountable. We now have two or three sales associates up and ready while the others can focus on making appointment calls. The text messaging feature assures the sales staff that they will never miss their opportunity for a new client. I no longer use spotters to see how many people sales associates talked to today, The Next Up does that for us. The reporting allows our managers to review the previous day’s accurate count of ups with our associates.
The Next up has been one of the most instrumental tools in our day to day managing and accounting for our sales associates. I would highly recommend The Next Up to anyone.”
Scott Brewer - Pohanka Lexus - VA
“Prior to The Next Up we could only guess on our traffic count, demos and write-ups. Our potential customers commented on the fact that they drove by the store and saw a line-up of sales associates and they continued to drive on and purchased elsewhere. So, over the years how much business have we lost? This system has given us the ability to focus our training on areas that need improvement. We can get the ratios we are looking for - 4 ups, 3 demos, 2 write-ups and 1 sold. We can also identify if teams need group training. We can now manage them to keep them active throughout the day instead of sitting on the bench and talking. We can also compare last year to this year and see what has improved - traffic, write-ups, demos and closing percentages.
I am very pleased with The Next Up system and the good news is that we are getting better and now we are able to focus on what our sales associates, teams and management needs to focus on.”
Gary Fenelli - Frank Toyota - CA
“The Next Up is the only way a dealer can have an accurate up-count. It will let managers more effectively manage their salespeople. There is no need for several salespeople to stand around waiting to see who is going to get The Next Up. With accurate information on how many people showed up on your lot you can also get a better handle on what marketing is working.”
Dennis Nesselhauf – El Centro Motors Ford – CA
“The Next Up helps track our floor traffic and holds our sales people more accountable with every opportunity they get. Their reporting function easily identifies strengths and weakness with the sales staff.
The Next Up is a valuable partner in our dealership. ”
Chris Darby – North Hollywood Toyota – CA
“We are very impressed with The Next Up. It is great to finally know that we are getting an accurate daily up-count. For years we have spent half of the sales managers meeting preaching to make sure we get everyone logged. Now we spend that time talking about how to improve demos, write-ups and closing ratios. The ability to not only see individual sales people performance but also by teams in real time and by any time frame you want is great for focusing on missed opportunity. Since installing the system we have been able to eliminate the sales huddles, taking our greatest company resource, our people, and have them spend their down time being productive on the phones scheduling appointments, sending out follow-up letters or talking to service guests. I only wish this product had come along 30 years ago…Hey it does prove that you can teach old dogs new tricks!”
Wally Henkel - Big 2 Toyota Scion of Chandler - AZ
“I have tried several systems for counting ups and controlling traffic. I must say The Next Up is the next evolution for controlling traffic walking in your door. We used The Next Up for three years at our Toyota Store in Tucson. The system allows us to monitor the traffic immensely! The system is literally invisible. The staff is very helpful and the service is second to none. You know something works when you never hear anything about it.
In this economy making the most of what you have is paramount! Being able to control and monitor what is happening in your store is priceless! The Next Up gives you the control you need to succeed in this market.”
Stacy Barnett - One Toyota of Oakland - CA
“We have worked with The Next Up for over 3 years. I could not run a store efficiently without this program. I have the data I need to make my team better.”
Joe Elhert - Toyota of Orange - CA